Repairing a tank heater
A tank that does not heat, makes noise or trips a safety may be repaired by replacing a part such as the thermostat, a heating element or the gas control valve.
When the hot water stops, the cause is a heater that needs a repair or a heater that needs replacing. We handle both, along with tankless conversions and new installations.
Your provider checks the heater, explains whether it can be repaired, and then does the repair or the replacement.

A tank that does not heat, makes noise or trips a safety may be repaired by replacing a part such as the thermostat, a heating element or the gas control valve.
When a tank has failed, a plumber drains it, removes it, sets the new one and connects the water, gas or electric supply. The new unit is strapped as California law requires.
A tankless unit warms water as it passes through. The flow calculator here sizes one to your fixtures before any work starts.
Relocating a heater, or adding a second one for a distant bathroom, means new supply, vent and drain connections. The plumber lays them out around the building.
National City requires a Plumbing Permit to install or modify a plumbing system. The city also publishes a bulletin titled Water Heater Permit and Installation Requirements for storage heaters.
Installing equipment to heat water falls under the C-36 plumbing contractor classification at the Contractors State License Board.
National City’s bulletin sets where each strap goes, and only voluntary seismic bracing is done without a permit. For heaters up to 52 gallons, the upper strap sits 9 inches from the top of the unit or within its upper third.
The lower strap goes within the lower third, at least 4 inches above the controls. State law requires every new and replacement heater sold in California since July 1, 1991 to be strapped, braced or anchored.
The busiest hour of hot-water use sizes a tank, and the number of fixtures running together sizes a tankless unit. Each calculator on this site takes your own numbers: the water heater size calculator for tanks, the tankless flow calculator for tankless.
Check the heater’s age before deciding. Its rating label carries a serial number, and the Water Heater Age by Serial Number tool reveals which year the unit was made, so you can judge whether repairing it makes sense.

A puddle near the heater may come from a pipe rather than the tank, so leak finding can settle it, and worn supply lines may call for repiping. You can find all our services on the homepage.
Call us to discuss your current issue and how we can assist you. The call is free and you get a free, personalized estimate with no obligation. We're here to help.
Call (855) 321-3426